FAQ's

HOW LONG SHOULD I KEEP A BAtHBOMB FOR?

Fresh ingredients are used in our product and they do have a shelf life, most people use bathbombs within 6 months to insure the fizz, scent and colour is at its best. we do reccomend keeping the bathbombs refrigerated as heat can discolour the bombs.

INFO ABOUT OUR PRODUCtS AND INGREDIENtS- all of our products are safety assessed and licensed by a board of chemists. To sell in the UK and eu all ingredients must be sourced locally and approved. We are very aware of where we source our ingredients and our suppliers are all approved and all ingredients are ethically sourced, vegan and crueltty free.

All products are also listed in the eu cosmetics portal.

can i put my light or bleached hair in the bathbomb?- we do not advise anyone with bleached or light hair to put their hair in any bathbomb incase it tints the colour. you should do this at your own risk as natural colours and micas may tint the hair but may also wash out. best not to try it if you have any worries.

will the bombs stain my tub? -the bombs do not stain but some may leave residue from mica, especially the metallic bombs. we do not have experience with plastic bathtubs as bathtubs in uk and eu are enamel. if you are using in a plastic bathtub please do so at your own risk incase of staining. Please use in a full bathtub of water and do not hold as it may stain your hands. Please fill your bathtub 1st and throw the bomb in instead of holding. We advise not to get in the tub until the bomb is fully dissolved in a full tub. Please ensure the tub is full.

 

i have sensitive skin. can i use them? our product is sls free and suitable for sensitve skin, please read the ingredients before use if you have any allergies.

WHAT TYPE OF PAYMENT DO YOU ACCEPT?

We accept PayPal, paypal also accept debit/credit card payments.. All payments are via a secure page and we do not store your card details nor share your information with any third parties.

CAN I PAY WITH US DOLLARS/EURO/OTHER CURRENCIES?

All our prices are in GBP [£ Great British Pound Sterling] but you can pay in any currency. Your Bank/PayPal will deduct the amount equal to your order-total, all automatically. 

I HAVE NOT RECEIVED MY ORDER – WHERE IS IT?

Please allow 7 business days for UK orders and 30 business days for international delivery. Please allow these time frames before contacting us about a missing order.

TRACKING

All items are sent 1st class airmail, other than hex boxes which are sent via courier, if you require extra tracking please add the tracking options in listings.

SHIPPING TIMES

you will receive a shipping notification within 3 days of your order